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CUSTOMER SATISFACTION & LOYALTY
“Lodge Lumber has GREAT customer service, is knowledgeable, and offers substitution advice if products are unavailable.”
“Every single employee I have dealt with at Lodge has treated me with great customer service and has been helpful, from the people in the office to the forklift operator.”
“I would like to thank the Lodge Lumber team for going out of their way in helping me finish one of our projects without any issues for the last 2 weeks. Lodge really did come through when we needed you the most!”
“It is a proven fact, day in and day out, that Lodge Lumber takes care of its customers.”
“Our company has been a customer and partner with Lodge Lumber for 15 years. We have a good working relationship with our account manager and the office staff. On our day to day needs they are responsive and deliver the same or next day.”
“The quick reply to emails and quick turnaround times is a breath of fresh air when it comes to ordering lumber with Lodge Lumber.”
“Lodge Lumber is a long-standing strategic partner of ours. Their quick response to our unique needs allows us to quickly meet our customer’s requirements.”
“It is clear after a short time of interaction with Lodge Lumber that this is a quality company. If you get a chance to walk through the office you will find a very friendly environment and the folks clearly enjoy working there (and working together). They must be doing something right. We have been doing business with them for about 5 years now and it is always a pleasure to speak with anyone on the team.”
“For over two decades, Lodge Lumber has enabled our business to grow and succeed by consistently providing exemplary service, responsiveness, and tailored lumber solutions. They are a trusted partner that delivers what you need when you need it. They have my highest recommendation as a service provider!”
